Terms of Use

Introduction

Alphractal TECNOLOGIA LTDA (“we,” “us,” or “our”) provides this website as a resource for users to access data and analytics related to crypto assets. These Terms of Use (“Terms”) govern your use of our website, services, and content. Please read these Terms carefully before accessing or using our website.

For any questions, contact us at:
Email: support@alphractal.com

Your Agreement

By accessing our website or using our services, you acknowledge that you have read and agreed to these Terms, including our Privacy Policy. If you are representing an organization, you confirm that you have the authority to bind it to these Terms.

Services Overview

Our website provides access to data and analytics related to crypto assets. Users can review various datasets, correlations, and insights related to the crypto market. We may also offer paid subscription plans that provide access to additional products and services.

Access Credentials

Certain areas of the website may be accessible only to registered users with a password or API key. It is your responsibility to protect your login credentials and notify us immediately if unauthorized access occurs.

Grant of Rights

We grant you a limited, non-exclusive, non-transferable right to access and use the website and its content for internal, non-commercial purposes. For API users, additional rights are granted to integrate our data with your applications for internal use.

Ownership

All content, including data, statistics, text, software, and intellectual property on our website, is owned by Alphractal TECNOLOGIA LTDA and its licensors. You are granted limited rights to use the content, but we retain ownership of all rights not expressly granted.

Restrictions

You agree not to duplicate, distribute, or modify the content from our website without prior written authorization. You are prohibited from using scraping or data mining tools to access the website and must comply with all applicable laws.

Cancellation and Refund Policy
Trial Period

We may offer a free trial period for our subscription plans. If you do not cancel your subscription before the trial period ends, your account will automatically transition to a paid subscription, and the applicable fees will be charged.

Cancellations

  • You may cancel your subscription at any time through your account settings.

  • Cancellation requests made after the trial period will not result in a refund for the current billing cycle. Access to paid features will remain active until the end of the billing period.

Refunds

  • Refunds will not be offered for payments made after the trial period.

  • In cases of technical issues or other exceptional circumstances, refund requests will be reviewed on a case-by-case basis.

  • To request a refund, contact us at support@alphractal.com with details of your case.

Referral Program

We may offer a referral program where users can earn rewards by inviting new users. Specific rules will govern the operation of the referral program, including eligibility and how to earn and redeem rewards.

Disclaimer

Our website and services are provided "as-is" and without any guarantees. We are not responsible for the accuracy, completeness, or timeliness of any data provided on the website. By using our services, you agree that the data is provided for informational purposes only and does not constitute financial advice.

Contact Us

For any questions or issues regarding these Terms, you can reach us at:
Email: support@alphractal.com